How it works

From checkout to first fit, one clear sequence.

Choose three options now. A Fit Coordinator guides photos, seven measurements and first-fit review after the order.

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The fitting journey

Five customer stages, with guidance where precision matters.

  1. 01

    Choose & order

    Select weight tier, affected rear leg and color. Measurements are not required at checkout.

    Choose options
  2. 02

    Start the fit

    A Fit Coordinator opens one Fit Thread and asks for clear standing photos to prepare the measurement sequence.

  3. 03

    Complete guided measurements

    Complete seven measurements one at a time. The Fit Team reviews the information and confirms it before production.

    Measurement guide
  4. 04

    Build & deliver

    Your brace is made from the confirmed fit information and sent with tracking. Typical arrival is about two weeks after fit approval; carrier and customs conditions can affect timing.

    Shipping details
  5. 05

    First fit

    Begin with short, supervised sessions. Send fitted photos or a walking video when placement or adjustment needs review.

    First fit & care